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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Johnson

August 14, 2025

5  out of  5
rating by Jacob Johnson
"I spoke with Jenny and she was very helpful, insightful, and professional!"
We responded:
"Thank you for your kind words! We're glad to hear that you had a helpful and professional experience. We appreciate your feedback!"
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Gabe Weston

July 31, 2025

5  out of  5
rating by Gabe Weston
"Very helpful!!!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you found our team very helpful. If there’s ever anything else you need, don’t hesitate to reach out—we’re here to assist!"
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Kate Williamson

July 31, 2025

5  out of  5
rating by Kate Williamson
"Maritza at the Korina Hernandez agency was awesome!"
We responded:
"Thanks so much for the shoutout! Maritza loves hearing she made your experience awesome. We’re lucky to have such a rockstar on the Korina Hernandez team. If you ever need anything else, don’t hesitate to reach out—we’ve got your back!"
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Phani Nittala

July 28, 2025

5  out of  5
rating by Phani Nittala
"Thank you Korina Hernandez for your help in signing up for my car insurance. She helped me in understanding all the coverages of the policy, helping me add all the relevant coverages. Awesome."
We responded:
"Thank you so much for your kind words! Korina is passionate about making sure every client fully understands their coverage options, so we’re delighted to hear she helped you find the perfect fit for your car insurance. We appreciate your trust and look forward to assisting you with anything you need in the future!"
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Tehya Allen

July 25, 2025

5  out of  5
rating by Tehya Allen
"Everyone is always so helpful and friendly whenever I call in or go up to the office in Carrollton. Maritza helped me make my payment today and was an absolute gem. Highly recommend State Farm with Korina Hernandez and her team if you’re looking for a new insurance agency."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Maritza and the entire team in Carrollton made your experience pleasant and helpful. It’s always our goal to provide friendly, top-notch service to everyone who walks through our doors or calls in. We truly appreciate your recommendation and look forward to assisting you anytime you need us!"
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Kelsey

July 25, 2025

5  out of  5
rating by Kelsey
"I just love the Korina Hernandez team! Stephanie has been my primary point of contact and she has just been so lovely. She is so thorough and always follows up when she says she will. I've been with them for a couple years now and couldn't imagine going to anyone else!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Stephanie has been such a reliable and caring point of contact for you. Building lasting relationships with our clients is what we strive for, and we’re honored to have you with us for these past years. We look forward to continuing to support you for many more! "
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Monica Williamson

July 21, 2025

5  out of  5
rating by Monica Williamson
"Ashley was very helpful and made the process of getting coverage go smoothly and was good at explaining everything so I can understand my options.Thank you"
We responded:
"Thank you for your kind words! We’re so glad Ashley could make the process smooth and clear for you. Helping you understand your coverage options is our priority. If you have any more questions or need assistance in the future, we’re always here to help!"
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Siddharth Phadke

July 17, 2025

5  out of  5
rating by Siddharth Phadke
"It was great talking to Stephanie. She was very helpful. She took care of all my questions and got it resolved effectively. Excellent!!"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Stephanie was able to assist you effectively and answer all your questions. It’s always our goal to provide excellent service, and we’re glad she delivered. If you need anything else, please don’t hesitate to reach out!"
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Caiden LaFevers

July 16, 2025

5  out of  5
rating by Caiden LaFevers
"Ashley is AMAZING! She is so knowledgeable and patient, making the whole process smooth and easy! If you’re looking for new insurance or wanting to switch, Ashley is the Go-To! She is so friendly and even stays after hours just to make sure you are content and confident in your decision. 💜"
We responded:
"Thank you so much for your fantastic feedback! Ashley truly goes above and beyond to make sure every client feels confident and cared for, and we’re thrilled to hear she made your experience smooth and easy. We’re lucky to have her as part of the Korina Hernandez team! If you or anyone you know ever needs assistance, we’re here to help."
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Hemanth Kumar Simhadri

July 16, 2025

5  out of  5
rating by Hemanth Kumar Simhadri
"Ashley assisted me with better quote and thanks for your timely & efficient service."
We responded:
"Thank you for your kind words! We're glad Ashley was able to assist you with a better quote and provide timely, efficient service. If you need any further assistance, please don't hesitate to reach out. We appreciate your feedback!"
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Grace Mumbi

July 15, 2025

5  out of  5
rating by Grace Mumbi
"We spoke with Maritza today and wanted to get a new vehicle put on my policy. She made us feel at ease. Her customer service is some of the best I’ve ever experienced."
We responded:
"Thank you for your kind words! We're so glad Maritza made the process of adding your new vehicle smooth and comfortable. Providing exceptional customer service is very important to us, and it’s wonderful to hear she exceeded your expectations. We appreciate you choosing our agency!"
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Suraj Upreti

July 10, 2025

5  out of  5
rating by Suraj Upreti
"Great service. Abby was really helpful."
We responded:
"Thank you for your feedback! We're glad to hear Abby was able to provide you with great service. We'll be sure to pass along your kind words to her! If you need anything else, we're here to help."
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Lily Zani

May 30, 2025

5  out of  5
rating by Lily Zani
"I had a great experience talking to Stephanie. She was so kind and helpful today. She was honest and was able to give me the best possible quote. I am a happy costumer."
We responded:
"Thank you for the fantastic review! We're so happy to hear that Stephanie provided you with such kind and helpful service. 🌟 Honesty is the best policy, and we’re glad she could find you the best quote! Your happiness is what we strive for, and we can’t wait to welcome you back for more great experiences! 😊🎉"
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Erika Cortez

May 28, 2025

5  out of  5
rating by Erika Cortez
"Ashely was great to work with! She took care of not only myself but my Fiancé and our renters insurance. She made first time getting insurance easy! Ashley gave us a way better quote than progressive. Thank you Ashley!!"
We responded:
"Wow, thank you for the amazing review! We're so glad to hear that Ashley made your first experience with insurance a breeze! 🌈✨ Taking care of both you and your fiancé is what we love to do! Thank you for choosing us, and we can't wait to help you again in the future! 🎉"
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Samantha S

May 8, 2025

5  out of  5
rating by Samantha S
"Korina and Abby were so helpful and kind! They answered all of my questions and got me the coverage I was looking for! It was a lovely and clean office in a quaint area with a lot of character! A very pleasant experience! Would highly recommend!"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Korina and Abby provided you with such helpful and kind service. 🌼 It's fantastic that they were able to answer all your questions and find the coverage you were looking for! We're also delighted you enjoyed our lovely office – we think it adds a special touch to your experience. Your recommendation means the world to us! Come back anytime for more pleasant experiences! 🎉😊"
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Chris Vincenzo

May 7, 2025

5  out of  5
rating by Chris Vincenzo
"I was skeptical when my previous State Farm agent retired after more than 30 years of him being my agent. I’ve been with State Farm for over 40 years total and still feel well taken care of. The Korina Hernandez team has always been responsive and attentive. They now carry the torch as my agent and I feel great about it. Thank you State Farm and Korina Hernandez!"
We responded:
"Thank you so much for your heartfelt review! We truly appreciate your loyalty over the years, and it’s wonderful to hear that you’ve felt well taken care of with the Korina Hernandez team. 🌟 We're committed to being responsive and attentive to all your needs, and we’re thrilled to carry the torch for you! Your trust means everything to us, and we look forward to continuing to provide you with exceptional service. Here’s to many more years together! 🎉😊"
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Thomas Pitts

April 21, 2025

5  out of  5
rating by Thomas Pitts
"Ashley was very helpful and quick in preparing an insurance quote for the house we are purchasing. Thanks!"
We responded:
"Thank you for your kind words! We're delighted to hear that Ashley was able to assist you quickly with your insurance quote. Congratulations on your new home!"
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Almangelina Barcelo

April 18, 2025

5  out of  5
rating by Almangelina Barcelo
"Me siento muy tranquila al poner en manos de la oficina de Korina Hernández (State Farm) mis seguros para mi casa y automóviles, Barbara Matos me atendió y me explicó en que consisten mis coberturas, estoy muy contenta con su profesionalismo para atenderme ; definitivamente las recomiendo ampliamente."
We responded:
"Muchas gracias por tus amables palabras! Nos alegra saber que te sientes tranquila al confiar en nosotros para tus seguros. Barbara se esfuerza por ofrecer un servicio excepcional, y es genial saber que su profesionalismo hizo una diferencia en tu experiencia. Apreciamos mucho tu recomendación y estamos aquí para ayudarte siempre que lo necesites. Gracias por elegirnos! 😊"
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Lupita Morante

April 9, 2025

5  out of  5
rating by Lupita Morante
"Stephanie Vasquez provided us an excellent service she went above and beyond , explained patiently all my questions and concerns about the cost and savings finding better rates , she gave us the time we need to make a decision, I highly recommend working with Stephanie at The office of Korina Hernandez the location at the heart of old Town Carrollton area, very nice environment, my experience was very positive."
We responded:
"Wow, thank you so much for the kind words! We're thrilled to hear that Stephanie was your guiding star in navigating the world of costs and savings. 🌟 It sounds like she really rolled out the red carpet for you! Old Town Carrollton is lucky to have such amazing clients like you, and we’re so glad you enjoyed our cozy office vibe. If you have any more questions or just want to share your next adventure, don’t hesitate to drop by! We can't wait to help you again in the future. Cheers to more positive experiences! 🥳"
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Jason Moore

March 13, 2025

5  out of  5
rating by Jason Moore
"Stephanie Vasquez is the best. She was so kind, so helpful, ...reviewed my policy, line by line, and saved me big $$$'s."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Stephanie provided you with such kind and helpful service while reviewing your policy. It's great to know she was able to save you money as well! We truly appreciate your feedback and look forward to assisting you again in the future!"
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Kayla Wholesale Patios

December 14, 2024

5  out of  5
rating by Kayla Wholesale Patios
"I worked with Alisha Lewis and can say she is the reason why I decided to go with these guys. She was so sweet and actually listened to my questions and concerns. That’s hard to find nowadays! Thank you Alisha for your kindness you have a customer for life."
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Gail Meadow

December 13, 2024

5  out of  5
rating by Gail Meadow
"Alisha is awesome and very knowledgeable !!!"
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Alec Meador

December 13, 2024

5  out of  5
rating by Alec Meador
"I had an excellent experience with Alisha. She was knowledgeable, professional, and very helpful. Great customer service that truly stood out. I highly recommend Alisha to anyone looking for reliable and trustworthy insurance help"
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Laney Rios

December 13, 2024

5  out of  5
rating by Laney Rios
"Alisha is so helpful. 10/10 recommend!"
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Josh Meador

December 13, 2024

5  out of  5
rating by Josh Meador
"I had a fantastic experience working with Alisha for my insurance needs! From the moment I reached out, she was incredibly professional, knowledgeable, and patient. She took the time to thoroughly explain all my options and helped me find the best coverage for my situation. I never felt rushed or pressured into anything, and she made sure all my questions were answered. Alisha’s attention to detail and commitment to providing excellent customer service truly stood out. I highly recommend her to anyone looking for a trustworthy and reliable agent !"